Supplier's rights and obligations

1. Supplier Rights

• Post product and service information: Suppliers have the right to post and manage information about their construction materials, products, and services on our website.
• Edit and update information: Suppliers have the right to edit and update product, service, price, and sales policy information when changes occur.
• Brand promotion: Suppliers may use the website platform to promote their brand and reach potential customers.
• Consult and contact customers: Suppliers have the right to directly contact and consult with customers through the contact information provided on the website.
• Request technical support: Suppliers have the right to request support from us in resolving technical issues related to displaying their information on the website.

2. Supplier Obligations

• Provide accurate information: Suppliers are obligated to provide accurate and complete information about their products and services. Any misleading or incorrect information may result in the suspension or removal of their listing from the website.
• Timely updates: Suppliers need to update their product, price, and service information promptly to ensure accuracy and currency for customers.
• Comply with laws: Suppliers must comply with all legal regulations related to business, sales, and service provision, including but not limited to intellectual property, consumer protection, and tax regulations.
• Ensure product quality: Suppliers are responsible for the quality and origin of the products listed on the website. All products must meet quality standards and comply with current laws.
• Warranty and customer support: Suppliers are obligated to provide warranty services and technical support for products as committed.
• Resolve complaints: Suppliers are responsible for addressing complaints and disputes arising from customers regarding the products and services they provide through the website.
• No spam or false advertising: Suppliers are not allowed to use the website to send spam messages, advertise falsely, or promote content that violates our policies.
• No illegal use of the website: Suppliers must not use the website to commit fraud, deceit, or any other actions that violate the law.

3. Resolve violations:

• In case a Supplier violates the above terms, we reserve the right to:
  • Issue a warning or request modifications and updates to incorrect information.
  • Suspend or remove the Supplier’s account from the website.
  • Refuse to provide services to suppliers involved in severe or non-cooperative violations.